A New Chapter in Hotel Technology Partnerships
The hospitality industry is witnessing a significant development as two leading travel technology companies, Amadeus and Shiji, join forces to provide a unified suite of technology solutions for hotels. This collaboration aims to simplify vendor management and offer a streamlined experience for hoteliers seeking mission-critical technology from just one provider.
What the Alliance Brings to Hoteliers
This partnership allows both firms to promote and facilitate the licensing and referral of their respective top-tier solutions. By combining forces, Amadeus and Shiji provide hoteliers with an extensive, end-to-end portfolio that ranges from property management systems to central reservation and point-of-sale technologies. Such solutions include Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier, and the Amadeus Central Reservation System (ACRS).
Tackling longstanding challenges in the industry — from technology fragmentation to connectivity and personalization — this alliance integrates these tools innovatively to enhance operational efficiency and guest experiences.
Streamlining Hotel Operations Through Integration
One standout feature of this collaboration is the deep integration of the ACRS system. It will serve as a master record keeper for inventory, rates, and product availability, not only for rooms but also for non-room products, laying the groundwork for hotels to deliver more tailored sales and guest merchandising strategies.
Key Benefits for Hoteliers
- Simplified Vendor Management: Hoteliers can access multiple critical solutions through a single provider, reducing complexity.
- Seamless Support: The collaboration ensures consistent, comprehensive assistance across all integrated products.
- Enhanced Connectivity: Breaking down traditional silos enables better data flow and unified guest service.
- Advanced Personalization: Hotels gain tools to customize offerings and services to meet individual guest preferences more accurately.
Voices from the Industry Leaders
Kevin King, CEO of Shiji International, expressed enthusiasm about the partnership, emphasizing the commitment to deliver globally masterful technology solutions within a connected ecosystem that will empower hotels with advanced tools and smooth support.
Meanwhile, Francisco Pérez-Lozao Rüter, President for Hospitality at Amadeus, highlighted how joining expertise and product lines offers an unprecedented unified solution. He noted that this approach significantly addresses the historical fragmentation in hospitality technology, covering crucial segments from PMS and POS to CRS and sales and catering.
Implications for Tourism and Travel Experiences
Though this technology alliance focuses primarily on hospitality operations, its ripple effect is felt far beyond hotel management. Streamlined property management and guest experience technology directly enhance travel experiences by making stays smoother and more satisfying. Personalization and integration within hotel systems mean guests receive better tailored services that cater to their unique preferences, aligning well with the evolving demands of modern travelers.
Tourists can expect fewer booking glitches, quicker service responses, and more relevant offerings during their visits, whether booking through centralized platforms or on-the-go. Such innovations bring the promise of more immersive and convenient stays, thus boosting tourism appeal for hotels equipped with these technologies.
Technology and Tourism: A Symbiotic Relationship
Technology Aspect | Tourism Benefit |
---|---|
Centralized Reservation Systems (ACRS) | Improved booking accuracy and availability transparency for travelers |
Integrated Point of Sale Systems (Infrasys POS) | Simplifies guest spending and services during stay, enhancing convenience |
Personalized Sales and Merchandising | Custom-tailored guest experiences with offers suited to traveler preferences |
Unified Tech Support and Vendor Management | Ensures smooth hotel operations, indirectly benefiting guest satisfaction and loyalty |
The Value of Personal Experience and Informed Choices
While professionals and reviews shed light on these technological advancements, no substitute exists for firsthand experience. Exploring hotels powered by these integrated systems reveals the practical differences they make in delivering exceptional stays and efficient service. Platforms like GetExperience.com empower travelers to select verified providers offering these enhanced experiences, ensuring bookings come with reliability and value.
GetExperience stands out by allowing secure online payments with voucher confirmation, and it caters to individual preferences through tailored tour and excursion requests—perfect companions to improved hotel tech for a seamless journey. This combination of transparent, convenient, and affordable options makes travel planning more accessible and less prone to surprises or unwelcome expenses. Varaa matkasi nyt osoitteessa GetExperience.com.
Päätelmä
The partnership between Amadeus and Shiji marks a promising evolution in hospitality technology, presenting a comprehensive, connected suite of solutions to address the industry’s past fragmentation and inefficiencies. These advancements not only bolster front and back-of-house hotel operations but also enrich guest experiences, aligning harmoniously with tourism’s broader goal of delivering memorable and streamlined travel adventures. From improved reservation accuracy to personalized guest services, this collaboration forms a pivotal step toward integrated, tech-driven hospitality that today’s travelers truly appreciate. Whether seeking luxury adventure travel experiences or personalized museum tours with live guides, the improvements grounded in this partnership set the stage for richer, more fulfilling travel services worldwide.