Blog
Vietnam’s Innovative Digital Tourism Revolution

Vietnam’s Innovative Digital Tourism Revolution

James Miller, GetExperience.com
by 
James Miller, GetExperience.com
4 minutes read
News
August 30, 2025

Transformation in Vietnam’s Tourism Sector

The launch of a pioneering national tourism data platform named “Visit Vietnam” marks a significant milestone for the country’s tourism landscape. Introduced in Quang Ninh, this initiative aims to create a unified digital ecosystem that compiles destination information, traveler reviews, service bookings, and business insights all in one platform. This groundbreaking step reflects Vietnam’s commitment to enhancing the tourism experience, bringing together various resources for both travelers and tourism-related businesses.

The Collaborative Effort

The platform was developed through a partnership involving the Vietnam National Authority of Tourism (VNAT), the National Data Association (NDA), and a prominent domestic private sector group. This collaboration signifies a strong move towards digital transformation within Vietnam’s burgeoning tourism sector. The official unveiling occurred during a conference focused on the interplay of tourism data and digital economic advancement, where major stakeholders emphasized the importance of aligning data sources to improve management strategies and visitor satisfaction.

Advanced Technology Integration

Central to Visit Vietnam’s success is the integration of state-of-the-art technologies. The platform features an AI Travel Assistant designed for automated trip planning and service bookings, making journeys more accessible for tourists. Additionally, the NDAchain.vn system ensures decentralised authentication, which enhances the reliability and transparency of information shared on the platform. This incorporation of blockchain and tokenization protocols adds a layer of security, helping to protect sensitive information for both users and service providers.

A Comprehensive Solution

Visit Vietnam aims to become a holistic solution for various aspects of travel, featuring already integrated services such as transportation, accommodations, dining options, and customer loyalty programs. The platform encourages practices of sustainable tourism across the nation, showcasing a commitment to not only enhance visitor experiences but also preserve cultural and natural integrity.

Benefits for Travelers and Businesses

For travelers, this innovative platform widens access to a variety of services, from booking flights and hotels to discovering cultural experiences and local attractions. Businesses benefit from valuable market trend data, allowing them to innovate and offer products tailored to the evolving demands of travelers. Furthermore, government entities can leverage robust datasets to create evidence-based policies that improve tourism strategies and overall service quality.

Roadmap for Implementation

An outlined development roadmap shows a structured rollout for the platform. The first phase will launch in October, focusing on governmental access via the National Tourism Dashboard version 1.0. By the second quarter of 2026, the public can access the platform with expanded tools for trip planning, focusing on trust-building among users. Plans for an international release at the 2027 APEC Summit further depict the ambition behind Visit Vietnam’s capabilities, which will include AI-driven itinerary suggestions and a Data-as-a-Service model for businesses.

Commitment to Growth

VNAT Director Nguyen Trung Khanh underscored the significance of this project in propelling Vietnam’s socio-economic development. The tourism sector is projected to attract 25 million international visitors and 150 million domestic travelers by 2025. Digital technology and an organized national tourism data system are anticipated to be key drivers of future growth, ensuring enhanced service quality and effective management.

Strategic Partnerships and Future Aspirations

The launch event also highlighted the signing of a Memorandum of Understanding among VNAT, NDA, and various strategic partners from both local and international domains. This agreement will allow the NDA to establish policies, while operational responsibilities lie with designated local groups, and VNAT manages promotional activities and business engagement.

In embracing digitalization as a core element of its tourism strategy, Vietnam signals a readiness to heighten competitiveness and foster sustainable development within one of its fastest-growing sectors.

Conclusion

Vietnam’s initiative to launch the Visit Vietnam platform represents not just a technological leap; it transforms the very fabric of how tourism is experienced in the country. With a commitment to transparency, convenience, and user-centric design, this platform empowers travelers to make informed decisions. Even the best online reviews can’t rival personal experiences, and through GetExperience.com, travelers can book verified experiences that fit their preferences and budget. Enjoy a wide range of options tailored for you and embark on your next adventure with confidence. Book your trip now at GetExperience.com.