Recommendation: Choose the Tenerife Green Catamaran Tour from Puerto Colón for a guarantee of seeing whales and dolphins as you ride the waves. That guarantee comes from an experienced crew who read the sea through calm conditions, making the voyage accommodating for families, couples, and a group of friends that feel like a casual afternoon on the water.
Overview of the day: starting from the anchor near Puerto Colón, the catamaran glides through turquoise water toward whale and dolphin hotspots. The guides point out flukes and tail splashes as you often see seabirds circle the wake. This setup keeps comfort at the center, with shaded decks and a smooth ride designed for all ages through calm seas.
What’s included on the booking adds value: inclusions cover the essentials plus a paella option and drinks. The crew provides a simple, safe itinerary with on-board guides who spot whales, dolphins, and seabirds. The typical duration runs about 2.5 to 3 hours, and the catering adapts to dietary needs so your group stays comfortable. If you want another option after this ride, staff can suggest a transfer back to your base or to a nearby hotel.
Practical tips to maximize your experience: book a morning ride when sea life tends to be more active and visibility is best. Arrive a few minutes early to anchor into the loading zone, and expect a quick safety briefing from the captain and guides. The group size is commonly kept moderate for easy spotting, but the crew can adjust seating to keep everyone accommodating. The overall plan is simple: admire the coastline, watch for breaches, enjoy the paella and drinks, then return refreshed.
How Accessible Is the Boarding Process for Passengers With Limited Mobility
Recommendation: Reserve accessible seating and arrive 30 minutes before departure; staff greet you at the Puerto Colón dock and assist directly to the ramp.
The boarding process for Tenerife Green Catamaran combines a wide, low ramp, a stable gangway, and an attentive crew who guide each passenger step by step, with support from the south tenerife base near Puerto Colón, and attendants also ready to assist.
Onboard, the modern catamaran is known for stable handling and barrier-free spaces, with a designated seating area; the captain and crew coordinate using wireless microphones to keep you informed and comfortable throughout the ride.
To ensure comfort, request wheelchair access or help with a mobility scooter ahead; the experienced team will tailor assistance so you can board smoothly, enjoying the group setting and directly participate in all announcements.
During the sail, guests witness dolphins and other marine life; this creates a strong connection between you, the crew, and nature, especially when the captain points out sightings from the towering bow and signals with microphones for safety and context.
Helpful tips: inform the company of your needs when booking (something you should note), bring a compact personal item, and use the sheltered dock area under staff supervision; hosting a child-friendly, accessible experience is a priority, and the recommended steps also help ensure you can enjoy the ride without worry.
Dock Access: Ramps, steps, and path to the boat
Opt for the central, equipped ramp near Pier B for a smooth, step-free boarding. The ramp has a wide, non-slip deck and sturdy handrails on both sides, making it friendly for guests with luggage, strollers, or mobility devices. Details: ramp length is typically 4–5 meters with a gentle slope that stays manageable even in a light breeze. Freebird staff stand by to assist with wheelchairs or bags and guide you onto the platform as the starting moment approaches. Many travelers praise how controlled access reduces fatigue and keeps the group coordinated.
From the ramp, follow the flat, boardwalk-style path to the boats. The surface is non-slip and well-lit, with a fixed gangway that aligns with the catamaran hull. This path minimizes steps and crowds, offering comfort during morning and late-afternoon departures. It also provides views of several landscapes along tenerifes coast, giving you natural scenery to admire before you set sail. The crew helps with straps, life jackets, and any gear you carry, putting you in a secure position for the move onto the deck.
As you progress, the connection between dock and boat remains steady: the gangway folds to meet the catamaran, and attendants coordinate each boarding sequence to preserve comfort during the transition. Expect occasional contact with waves at higher tide, but the ramp and path are designed to keep feet dry and stable. Once aboard, you can admire the sea from the seating areas, where amenities support many guests seeking a quick dive into sailing thrills. The journey from dock to deck is a small but crucial part of the experience, ensuring you can focus on spotting delfín, taking in the breeze, and starting your tenerifes green catamaran adventure with a confident ascent.
Boarding Procedure: Pre-boarding check-in and priority seating
Recommendation: Check in 30 minutes prior to departure at the pier desk to secure priority seating. Have your booking name and a valid photo ID ready. Follow the instructions at the costa-facing kiosk; staff verify your details and issue a wristband that marks your seating class, helping the crew manage the boarding flow without delays.
From an array of seating, pick a spot with shaded comfort or a wind-friendly position. The southwest corner and the mid-ship shaded section are popular for natural light control and easy access to restrooms. The experienced crew allocate seats based on party size and mobility needs, ensuring families with kids or guests using mobility aids receive priority near the ramp so you can take a seat quickly and still enjoy a great view of the coast.
As boarding begins, move in small groups along the deck, following the crew direction. Without rushing, take your seat and store belongings in the designated locker area. The captain will recap safety and wildlife-watching instructions; hearing the briefing helps you stay aware while the boat glides away from the dock over the water toward the coastal route.
Guests usually report a memorable, pampered start thanks to the friendly crew and comfortable seating. The natural coast and sightings of mammals–dolphins and whales–come into view as the wind picks up gently. This setup helps you discover local behavior in the natural coastal habitat. With shaded spots and an array of viewing options, you can enjoy the coast without glare, while the boats glide along the costa, winds from the southwest provide a refreshing breeze. The approach to boarding and seating is praised by guests and exemplifies a great, responsible way to enjoy wildlife watching along the coast.
источник: operator guidelines and dock signage provide the official reference for this procedure.
Onboard Mobility: Aisle width and space for wheelchairs
Provide a wheelchair-accessible midship zone with at least 90 cm clear aisle width and a 150 cm turning space, ensuring this area remains unobstructed while guests move between seating and viewing points.
- Aisle width and turning: aim for 90–120 cm clear aisles; reserve a 150 cm turning circle at the main access point so a wheelchair can maneuver without turning into furniture.
- Dedicated wheelchair space: designate a 1.5 m × 1.5 m area with removable seating to create enough room for one wheelchair and a companion, while preserving access to handrails and a table if needed.
- Boarding and deboarding: use a portable ramp with a non-slip surface, a width of at least 90 cm, and a gentle slope (roughly 1:12); keep the entry zone flat on calm days for easy transfer from dock to boat.
- Onboard layout: position the accessible zone near shaded, stable sections of the deck so visitors stay comfortable while watching waters and the towering coastline; use secure tie-downs and minimal loose gear to prevent movement in waves.
- Seating flexibility: provide fold-away or easily movable chairs around the accessible area to create space for mobility devices during meeting points or wildlife encounters with delfín and other mammals.
- Safety features: install sturdy handrails at the correct height, non-slip decking, and clear indicators for the accessible zone so visitors know where to go without crowding other guests.
- Viewing opportunities: designate a reachable seafront viewpoint from the aisle-side of the accessible space so curious visitors can observe dolphins and seabirds safely without leaving their seat or compromising stability.
- Shaded comfort: arrange the accessible zone near a shaded segment of the boat to reduce heat buildup while waiting for wildlife sightings along the magnificent coast;
- Communication and staff: have clear meeting points and crew assistance available at the accessible area so guests know where to connect for tours, safety briefings, and wildlife moments.
- Where to meet: ensure directions to the onboard mobility zone are posted near the entrance and at the seafront viewing spots, so visitors can move confidently during days of scenic Playa adventures.
Creating this layout supports accommodating guests with mobility needs while they enjoy the playa, cycles of tours, and encounters with delfín and other safe mammals, all immersed in the stunning waters, coastline, and seafront views that Tenerife offers across days of magnificent experiences.
Crew Support: Availability of assistance and how to request help
Use the deck call button to request help; therell be a crew member at your side within minutes to assist with safety, seating, or a quick refresh. The crew patrols all decks and the wash area, so you can signal from anywhere on the yacht and receive calm, practical support while you enjoy the coastal views from Puerto Colón along the tenerifes coast.
The team maintains a steady presence across the full route, ready to help with seasickness, directions to beautiful lookout spots, or quick adjustments to seating near anchors. On wednesday departures you still get rapid assistance as you watch the cliffs rise from the water, and you can count on easy access to shade, water, and comfort while the group experiences the best of the coastal scenery. This support ensures no one misses the highlights of the cruise, even for first-time participants on a yacht adventure.
To keep your espagueti snack or other onboard options flowing smoothly, tell the crew what you need early. Theyll coordinate with the kitchen and bar to accommodate dietary requests or special arrangements so you can enjoy a seamless full experience without leaving the decks. If you want to extend the cruise for a later photo stop, the crew will propose a practical plan that fits the schedule and keeps everyone in the group included.
For safety, medical, or urgency concerns, signal with the deck call or approach the nearest crew member; therell respond with clear steps, provide a life vest or assist with seating, and contact the captain if needed. Youll feel supported as the water carries the yacht along the coast, letting you focus on the beautiful scenery, whales, and dolphins while the crew handles details in the background.
Use these options to request help quickly and confidently, especially when you want to capture memorable moments near the cliffs, on the playa, or during a calm pass by the anchors. The crew is trained to respond with care, making the experience smooth for all participants as you enjoy every moment of this coastal adventure.
Request method | Where to signal | Typical response time | Best use |
---|---|---|---|
Deck call button or raise hand | Near your seat on the deck | 1–2 minutes | Safety, seating, quick refreshments |
Approach crew member on stern or at bar | Bar area, helm, and aft zones | 2–3 minutes | Seasickness, directions, or special requests |
Speak to captain at the helm | Main deck hub | 3–5 minutes | Schedule changes, extended viewing, or route tweaks |
Facilities and Safety: Restroom access and emergency procedures
Use the restroom before departure and during scheduled breaks to avoid lines on the Atlantic crossings and coastal areas.
- Restroom access and location: The catamaran provides two restrooms on the main deck, one toward the back and one midship, clearly signposted. Access from most decks is easy; a crew member can guide you if needed. Breaks are scheduled every 60–75 minutes on longer legs to keep you comfortable.
- Privacy, cleanliness, and supplies: Restrooms are cleaned between sighting blocks; supplies are stored under the counters, including soap, towels, and sanitizer.
- Accessibility and mobility: although not every guest requires it, we can arrange closer access for guests with mobility needs when you mention it during booking; we’ll escort you to the appropriate unit as needed.
Emergency procedures
- Alarm and muster: On hearing the safety alarm or crew instructions, move calmly to the designated muster points–bow, midship, and stern–keeping aisles clear and avoiding crowds.
- Life jackets: Store under seats or in overhead bins; put on a life jacket during activities over open water or when instructed, and ensure children wear a properly fitted jacket.
- Medical and assistance: If someone is injured or ill, inform the crew immediately; first aid kit and AED are on board; crew will coordinate with local authorities if required.
- Communication and briefing: therell be a safety briefing at boarding; follow captain and crew announcements, and keep devices quiet unless needed for emergency communication.
- Return and post-incident steps: After the incident, crew will guide you back to seating, perform a headcount, and provide information on onward trips or return to Puerto Colón.
Additional services, information, and booking tips
- Information and learning: The crew shares clear safety information and route details so you can learn how the marine environment shapes our itinerary while staying safe. We tailor areas for comfort and sighting and explain how to move between decks with beauty and ease.
- Booking and charter options: For a private charter, discuss catering, beverage packages, and even optional wine service during the booking process; these services can be aligned with your group and trips.
- Catering and beverages: Onboard catering supports light meals and beverages; wine is available on select trips, while non-alcoholic options suit all ages; service happens on easy transitions between sighting areas.
- Service on decks: Most guests enjoy the view from the back or side decks, where accessibility and safety lines are clear; staff will assess your seating to maximize comfort during wildlife sighting windows and other times.
- Easy planning: Booking information is straightforward, with step-by-step guidance and a friendly team to confirm details well before departure.
- Optional enhancements: You can add a longer coastal itinerary or a sunset wine package as an optional extra; all safety protocols remain in effect during any catering or beverage service.
- That said, the crew will ensure you’re comfortable: if you have special requirements, mention them during booking so we can adjust the layout and service for a most enjoyable blue-water experience.