Recommendation: Rent the Segway G2 Max for Krakow to stay in motion and explore the Vistula river, the Old Town, and Kazimierz in a single day. This category of mobility offers a comfortable, easy ride for their groups of visitors and first-timers alike.
The Segway G2 Max features 12h/4h battery life, ideal for day trips and extended city tours without constant recharging. In daytime mode you will get up to 12 hours of ride time, and in a lighter setup you can finish your route with extra battery life.
Its form is compact and balanced, making it easy to navigate narrow streets and riverfront promenades. For their routes, the scooter reduces fatigue and keeps your crew together, enabling steady pacing across Krakow’s hills and cobbles.
Extras like a robust phone mount, a lightweight helmet, and a simple lock are accepted add-ons. If you need longer stays, you can reserve a spare battery or charger to extend the ride without a hitch.
Requirements are minimal: 18+ years old, a valid ID, and basic riding ability. Your group can choose a plan that fits a week or several days of cruising along the river and historic districts, with the option to add extras as needed.
For those wanting a flexible, safe, and fun experience, this setup offers a perfect balance of speed control, easy navigation, and reliable uptime. Top speed is capped for safety, and that limit enhances your control in crowded areas and on shared paths. For clarity, whats included in the package are helmet, phone mount, charger, and a city map card to help you plan along Krakow’s river routes.
What Is the Process for Returning a Rented Motorbike or Scooter
Return to the designated drop-off point 5–10 minutes before your rental ends, and confirm the device is powered off and parked inside the marked bay.
The process varies by location; depending on where you park, follow the posted signs to the correct return bay. Staff are highly trained to guide you and keep the process moving.
The Segway G2 Max offers up to 12 hours of battery life in typical conditions; be mindful of the return limits in your rental plan and avoid a rush by checking the battery indicator shortly before you reach the stop, and plan your pace accordingly.
Before handing over, detach any accessories, place the helmet in the designated area or hand it to staff, and remove loose items from the device. The staff will inspect the main unit and transfer the responsibility once everything checks out. If a staff member asks “Is this yours or mine?”, respond clearly that the device and helmet are yours.
During the handover, staff check the device against the rental contract; this is what you should expect, and if any damage beyond normal wear is found, the system applies the charges per requirements. This step is quick and minimizes waiting time, promising a smooth closing of the rental.
After a day of extensive tours around Krakow’s culture, world-famous sights, and a tasting of local food, a convenient return keeps you moving; if your route included birkenau, plan the final stop at a designated point to avoid delays. Krakow’s royal heritage adds flavor to the route, and the process is easy anywhere, so you can continue with walking or public transit right away.
To complete the return, have your ID and the receipt handy; the staff should confirm the transfer of ownership and issue a final receipt. For extra peace of mind, check the origin of the policy (источник) in your app for the most current requirements; the main goal is a quick, straightforward closure of the rental.
Step | Action |
---|---|
1 | Drive to the designated return point and park in the marked area; power off the device before handing it over. |
2 | Show the helmet and device; staff perform a quick visual and battery check. |
3 | Staff confirms the transfer of responsibility and prints or emails the final receipt. |
4 | If any damage is found beyond normal wear, charges are applied per the requirements. |
5 | Collect your ID and receipt; leave with peace of mind and easy next steps. |
Check return point and hours in the app
Always verify the exact return point and current hours in the app before renting.
Open the Krakow Premium app, select Segway G2 Max, and view the map for the designated return zone. The screen shows the address and a nearby landmark, plus any access restrictions, so you avoid extra walking and stay within your valid window.
The app displays remaining battery and the estimated ride duration. With up to 12 hours of battery life in eco-friendly mode and about 4 hours in high-performance mode, plan breaks at safe points and keep your route efficient; the app updates in real-time, so you can capture progress and stay on track.
Complimentary accessories such as helmet and lock are included, and you can add more in-app if needed. The rental requirement includes a valid ID on file and a limit on ride length; the app will warn you if you approach the limit to avoid extra charges.
Pricing is shown upfront and remains consistent throughout your ride. Riders praise the clarity of charges and the predictable pricing for experiences across Krakow. The app captures start and end times to guarantee transparency; you can extend or switch the return point within the valid window, with complimentary support when needed, keeping the journey eco-friendly och vibrant along Krakow’s royal routes.
Prepare the scooter: clean, lock, and park in the designated area
Wipe the deck and handlebars, then lock the scooter and park in the designated area.
- Clean the scooter:
- Use a dry microfiber cloth to wipe the deck, grips, and brake levers.
- Brush off gravel from the wheels; if mud sticks, wipe with a damp cloth and dry quickly.
- Inspect the battery area for dust; keep it dry and free of residue to maintain excellent performance.
- Lock the scooter:
- Engage the built-in lock and, whenever possible, secure with a second cable lock around a fixed post.
- Take a quick photo of the locked scooter in place to confirm return and help them track their transport.
- Ensure the lock is on a solid part of the frame; avoid attaching to loose signage or moving objects.
- Park in the designated area:
- Return to the zones shown on the maps in the app; do not park on sidewalks, crosswalks, or near cut-off entrances.
- Make sure the scooter sits upright and does not block ramps, doorways, or emergency exits; leave space for pedestrians and other riders.
- In krakóws districts such as Kazimierz or near popular food spots, choose a clearly marked bay or rack; if unsure, ask staff or follow the on-site signage.
Tip: for longer trips or off-the-beaten-path explorations, plan with maps and consider zakopane as a destination; the system supports smart, customizable options and aims for seamless inclusion of all riders. When you rented, keep the area tidy and mind the process so the next user enjoys the excellent experience, whether you return after a short city loop or a longer ride in krakóws. If the scooter feels off or the speed/brakes don’t respond, report it immediately to support for a quick fix.
Verify battery status and charging guidelines before return
Charge the scooter to at least 60% before return and verify the level in the app or on the display; this keeps the handover smooth at the location.
Plug into a standard outlet, connect securely to the charging port, and leave it until you have confirmation from staff that charging is complete; you have 60-80% as a target before you depart.
For a 3-day plan, expect longer routes and moments of heavy use; if you rode in the mountains, monitor the remaining range with the guides and plan charging stops accordingly.
Lock the scooter with a u-lock when you finish, and ensure the lock is engaged to deter theft after your return.
Report any battery anomalies to the location staff; reporting helps with the legal value and is part of the guarantee and refund process, based on the major terms.
There is no fuel, only the battery; by keeping a good charge you extend the scooter’s performance for someone else in the world and maintain a good experience.
That moment you want convenience, so follow the plan and return to the correct location with the battery status clearly visible; arent you glad for a smooth process that preserves value?
In Krakow, the Jewish district nearby offers good guides to the return area; this helps you plan the trip and makes the process smoother.
Review the history of your rental and check for hidden warning lights; follow the reporting steps to ensure a transparent process; the guides outline the eligibility for refunds and the legal value of proper charging.
If you need clarification, contact the location staff or support; this keeps you in control of the plan and lets you evaluate the major steps toward a fair refund.
Undergo on-site inspection with staff to confirm condition
Schedule the on-site inspection 15 minutes before your booking pickup to confirm condition at the point you start. Staff share recommendations on gear and safety to speed up the process.
During the inspection, staff will verify tires, brakes, lights, battery health, and the Segway G2 Max display. They frequently check speed settings and ensure the charging cable is present. They ensure every piece of gear provided–helmet, lock, and spare parts–meets safety standards.
Bring your booking confirmation and a valid ID; review the inclusion of safety gear and the scooter’s condition. If anything is missing, staff arrange a replacement or adjust settings on the spot, meeting the requirement for safe travel and ease.
If a defect is found, a refund can be issued under these policies. Staff document the issue for a quick resolution. These policies protect travelers during sightseeing periods and offer fair adjustments to your booking.
During peak week periods, allocate extra time for inspection at the point of pickup; after the check, travelers can head to nearby dining venues or start sightseeing. The color options for scooters will be confirmed on site, helping you choose quickly.
Travelers can ride anywhere within permitted routes; the color options for scooters will be shown on site, and the small bag plus provided gear keep essentials ready. Animals are not allowed on the vehicle for safety.
These on-site checks are smart for a memorable sightseeing day in Krakow. After the inspection, you can proceed with confidence and enjoy a smooth rental experience.
Close the rental in the app and review charges and receipt
Close the rental in the app immediately after your ride and confirm the end timestamp. The screen displays an itemized receipt with base fare, ride time, distance, and any optional extras, so you can verify each line before finalizing.
Review the line items carefully: base rate for the device, time-based charges, distance fees, any add-ons such as helmet or extra battery, applicable taxes, and any cleaning fee if needed. If you used a different device during the same session, you will see separate entries for each device type to keep things clear.
If you spot an error, capture a screenshot of the receipt and contact the support team within 7 days. Include your ride ID, end time, and a brief note describing the discrepancy so the team can re-check and adjust the bill quickly.
In your history, you can retrieve a record of all recent sessions. Use the history view to compare charges against past rides and to confirm any refunds or adjustments that were issued.
To keep the process smooth, end the ride when you arrive at the usual drop-off area to avoid extra time and ensure the app shows the correct end time and final amount before you exit. This flow is designed for speed and clarity, helping you resolve questions quickly while you continue your day.
Notes on battery life: Segway G2 Max offers long use on a full charge (up to 12 hours of active riding). If you need a quick power top-up, locate the charger at the return area and check the battery indicator in the app to confirm the power level shown on the receipt.
Keep a copy of the receipt for 7 days to reference during future rides and to compare with new charges. The app’s receipts act as the official record of what you paid and any adjustments that may be issued.