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How Bengaluru’s Kempegowda International Airport Pioneers Accessibility with Level 2 Accreditation

How Bengaluru’s Kempegowda International Airport Pioneers Accessibility with Level 2 Accreditation

James Miller, GetExperience.com
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James Miller, GetExperience.com
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September 18, 2025

Bengaluru Airport Sets New Benchmark in Accessibility

Kempegowda International Airport Bengaluru has proudly become the first airport in India to earn the prestigious Level 2 Accreditation in the Accessibility Enhancement Accreditation programme by Airports Council International (ACI). This marks a significant stride not only towards more accessible air travel but also in creating an inclusive environment for all travelers.

Understanding the ACI Accessibility Enhancement Accreditation

The ACI’s Accessibility Enhancement Accreditation (AEA) programme stands as the only global benchmark dedicated to assessing and improving accessibility in airports worldwide. Airports are evaluated comprehensively on their policies, facilities, services, and governance related to passenger accessibility. Securing Level 2 Accreditation places Bengaluru Airport in an elite category that signals commitment to ongoing improvements and strategic integration of accessibility.

Core Aspects of Bengaluru Airport’s Accessibility Initiatives

At the heart of BLR Airport’s success is a dedicated accessibility committee, bringing together stakeholders to continually identify and execute enhancements for passengers with reduced mobility (PRMs) and disabilities (PwDs). Key measures include:

  • Specialised training programs for staff, ensuring empathetic and customised assistance
  • Infrastructure upgrades focused on safety and ease of movement
  • Innovative support schemes such as the Sunflower Lanyard for hidden disabilities
  • Creation of a sensory room tailored for neurodivergent travelers, a pioneering facility in Indian airports

A Vision Beyond Infrastructure

Accessibility at BLR Airport is treated not just as an infrastructural feature but as a philosophy — a drive to make travel a seamless and dignified experience for everyone. This goes beyond addressing visible disabilities alone, extending support and dignity to a broad spectrum of traveler needs. As noted by the Chief Operating Officer of Bangalore International Airport Ltd, this achievement is a stepping stone towards more holistic passenger experiences where everyone feels valued.

Implications for Tourism and Traveler Experience

Accessibility improvements in airports such as Bengaluru’s resonate well beyond the terminals. They enhance the overall travel journey especially for those whose needs are often overlooked. With an accessible airport as a gateway, destinations become more attractive and inclusive—qualities increasingly sought by diverse traveler groups worldwide.

Accessibility Feature Beschreibung Benefit to Travelers
Sunflower Lanyard Scheme Discreet identification for travelers with hidden disabilities Enables discreet recognition and timely assistance
Sensory Room Catering to neurodivergent travellers needing calming spaces Reduces sensory overload and stress during travel
Staff Training Continuous education on assisting PRMs and PwDs Creates a nurturing and sensitive environment
Infrastructure Upgrades Improved ramps, signage, accessible seating, and restrooms Facilitates easier mobility and autonomy for all passengers

Global Collaborations and Future Prospects

Bengaluru Airport’s achievement stems from collaborative efforts with international bodies, government agencies, and advocacy groups — demonstrating leadership in constructing barrier-free travel experiences. The airport’s role as a frontrunner encourages other airports nationally and globally to elevate their accessibility standards, promising a future where air travel becomes more universally welcoming.

Why Accessibility Excellence Matters in Tourism

Travel today is about more than reaching a destination; it’s about how warmly and comfortably one is received from the very first step. Airports, as critical gateways, play a vital role in shaping travelers’ first impressions and their ease throughout their journey. Enhanced accessibility means that tourism becomes inclusive, opening doors for all – from families with small children to elderly travelers and those with disabilities.

Booking Accessible Travel Experiences Made Easy

Even the most detailed reviews and feedback can’t quite replace firsthand experience. At GetExperience.com, travellers benefit from booking options that bring verified providers offering accessible and tailored experiences at fair prices. The platform ensures safe, full payments online with voucher confirmations issued immediately, boosting convenience and trust. Additionally, travelers can submit customized requests for tours or excursions aligned with their accessibility preferences, receiving offers that hit the mark.

This transparency and user-oriented approach make travel planning simpler and more suitable for everyone looking for inclusive adventure, from eco-friendly wildlife safaris to interactive cultural workshops.

Book your Trip at GetExperience.com

Wrapping Up: The Road Ahead for Accessible Travel

BLR Airport’s Level 2 Accreditation heralds a new era in Indian aviation, where accessibility and inclusivity are front and center. This progress highlights how infrastructure improvements, staff training, and innovative passenger support can transform travel experiences. As such enhancements become more widespread, travelers can look forward to journeys that are not just efficient but considerate of diverse needs.

The ripple effect on tourism is powerful: accessible airports invite a wider audience to explore cultural sites, engage in adventure activities, and partake in luxury or eco-friendly tours comfortably and dignifiedly.

In an age where adventure rafting trips for beginners, exclusive yacht charters for events, beginner esports coaching sessions, or museum tours with live guides are part of the travel vocabulary, having universally accessible transit hubs ensures these experiences are attainable for all.

Ultimately, travel is about exploring and creating memories — made easier and more enjoyable when accessibility is woven into the fabric of our journeys. Kempegowda International Airport Bengaluru sets a commendable example, encouraging the travel industry to keep pushing the boundaries for inclusive travel worldwide.