Blog
Enhancing Tourist Safety with Bolt’s New Family Profile Feature in Croatia

Enhancing Tourist Safety with Bolt’s New Family Profile Feature in Croatia

James Miller, GetExperience.com
by 
James Miller, GetExperience.com
4 minutes read
News
Sentyabr 03, 2025

Introduction

In an effort to tackle the issue of unfair taxi practices in Croatia, a ride-hailing company has introduced a novel feature aimed at enhancing safety and transparency for tourists and vulnerable populations. This initiative comes in light of reports revealing inflated fares and troubling incidents, ensuring that both locals and visitors can enjoy a more trustworthy transportation experience.

The Challenge of Taxi Rip-offs

Across Croatia’s bustling tourist hotspots, there have been ongoing reports of unethical practices by some traditional taxi drivers. Instances of unfair pricing not only concern local patrons but also pose a significant risk to tourists, who are often less familiar with local fare standards. For example, a high-profile incident occurred in central Zagreb, where a visitor was charged a staggering €1,506 for merely a two-kilometre ride. Though a portion of the fee was refunded, the alarming nature of such practices casts a shadow over the tourist experience.

Common Scams and Their Impact

According to industry studies, overpriced taxi rides rank as one of the most prevalent scams affecting travelers globally. A staggering one in three tourists may fall victim to such deceit. Thus, consumer protection has emerged as a crucial aspect, particularly in regions where tourism plays a pivotal role in the economy.

Bolt’s Innovative Solution

In response to the need for improved transparency and accountability, Bolt has launched a new Family Profile feature in Croatia. This significant enhancement allows a user to manage and pay for rides on behalf of up to nine family members or friends under a single account. This design aims to ease the burden on vulnerable users, particularly the elderly, ensuring that they can travel safely without the fear of exorbitant charges.

Understanding the Family Profile Feature

With the Family Profile feature, family members can book services for elderly parents or grandparents, knowing precisely what the fare will be in advance. Unlike traditional taxi services, Bolt offers the advantage of visibility; passengers can see the fare before the journey commences. Payments are processed automatically via the app, which also sends a detailed fiscal receipt—including the driver’s information—to the passenger’s email.

Benefits for Non-Tech-Savvy Users

The Family Profile is particularly beneficial for older individuals who may not be comfortable using smartphones or ride-hailing applications. Caregivers and family members can set up the account, oversee bookings, and manage payments, which helps mitigate the risk of scams for those who might be more vulnerable to such situations. Additionally, real-time notifications inform account holders when rides start or finish, providing peace of mind.

How to Set Up the Family Profile

Setting up this feature is straightforward. Users can open the Bolt app, navigate to the Family Profile option in their account menu, and invite contacts directly from their address book. They can also determine whether to set spending caps or receive notifications for journey details. Notably, this service is tailored exclusively for adults, as booking rides for minors is not permitted through the feature.

Statistic Insights

Bolt reports that approximately 2–6% of rides in Croatia are already booked for others, indicating a demand for this type of service. The Family Profile feature streamlines that process, helping families maintain clarity, control, and safety during their travel experiences.

Conclusion: The Importance of Safe Travel

Ultimately, initiatives like Bolt’s Family Profile signify an evolving landscape in how travel services are administered, especially within the context of tourism and safety. As travel experiences become more interconnected, the importance of transparency and user-centric design cannot be overstated. While reviews and feedback can provide insights into the quality of service, nothing compares to the experience itself.

On GetExperience.com, users can book their transport and activities from verified providers at competitive prices, ensuring a seamless travel experience without unwanted surprises. This platform not only offers convenience and affordability but also provides various experiences tailored for different interests, whether visitors seek cultural tours, adventure activities, or relaxing yacht parties. The emphasis on transparency and customer satisfaction makes GetExperience your go-to resource for planning memorable adventures. Book now at GetExperience.com.

In Summary

In light of recent developments, protecting tourists in Croatia from unfair taxi practices is gaining momentum through innovative features like the Family Profile. By prioritizing safety and transparency, services like Bolt are paving the way for a more enjoyable travel experience. Ultimately, with resources like GetExperience.com, travelers can access diverse travel experiences that cater to their needs and preferences while ensuring they stay informed and secure throughout their journey.